2 posts tagged with "Product Management"

Using a chat SDK not only can shorten your development time, but also help you build a stable product and scale quickly. Before you instruct your team to start investing time adding all available features from ChatKitty, have you identified your product's purpose, and its primary use case?

Are you and your team considering adding chat to your product roadmap? Congratulations! You have made the right choice. As a product owner myself, I believe all excellent products eventually need to connect all users via a good chat experience. At this point, you probably have spoken to your developers about the options to make the chat happen. If you are looking at the ChatKitty website, you are probably thinking about using a chat SDK.

Using a chat SDK not only can shorten your development time, but also help you build a stable product and scale quickly. Before you instruct your team to start investing time adding all available features from ChatKitty, have you identified your product's purpose, and its primary use case?

You may be wondering why I am asking these questions. Many founders will tell you one of the hardest things before getting the blade and glory of developing a product is to plan out the features that need to be included in the road map.

Your developers and your users may have different expectations of what your product will accomplish. Before digging into it, simplify what the chat needs to accomplish and who the users are.

Here is a breakdown of all the features ChatKitty offers. You may be surprised by the variety of features right away, but we trimmed our offerings to provide our partners' essential features compared to our competitions on the market.

Reading this title, you are either wondering what Chat API is or what value it adds to your product. You are at the right place. These are the same questions; our team wondered while ago when we were developing our first app Howdi.

Let's be honest here for a second. We are too damn spoiled by big technology companies like Facebook and Google. We don't appreciate how much it takes to create a useful feature until we start to develop our product or use a new product from another Startup. Let's use chat as an example. When it comes to chatting, the golden standard you will think of right away, is maybe Facebook messenger, WhatsApp or Slack. After you use those apps for a while and start to use other products with the chat feature on the market, you will instantly feel something is lacking. Lagging, missing messages, notification error, you can name it.

As a project manager (PM), I can speak from personal experience. You are not wrong about feeling this way. When our team was developing our first app, we didn't consider the chat feature until in the later EPICS. Although we always know the chat will help us keep our users engaged and active, we didn't have time to plan out the feature. Because of the incorrect prioritization, our users could not connect right away and slowly drifted away after the launch. Luckily, we caught the mistake very early on, so we moved our focus on developing the best chat experience possible. When we launched chat in early 2020, we tripled our users and increased active users' numbers in a few months.